For several years, we've been using OnApp as the platform for our cloud- and hosting services. We've now decided to make a change to OpenStack.
We'll be starting the work to migrate all our webhosting/prohosting servers to this new platform, which unfortunately will cause some downtime for our customers. The migration will be performed outside of core hours, between 20:00 and 08:00. Our estimates of downtime are between 15 and 90 minutes (depending on amount of data) for each server we migrate.
For customers with CloudVPS services, the migration will be performed in the same window as our own servers. Customers will, on the day prior to the planned migration, receive an email from us with further information.
The transition to this new platform is a strategic decision to enable us to keep delivering a good and stable service going forward. The new platform will give us more possibilities and a more powerful solution than our current platform.
We're sorry for the inconvenience this migration may cause for our customers.
If you have any questions or want more information, please feel free to contact us.
- Kristian & Håvard
Wednesday, March 11, 2020