In some cases we might ask you to forward a mail to us for review. In this guide we show you how to do this in different mail applications.
- Outlook
(Screenshots in english is coming soon)
Select the message you want to forward and choose "More" under the menu "Home" on the top.
In the dropdown you can choose "Forward as attachment".
You will now get a new message with the original as an attachment. Insert the address "abuse@nordhost.no" and push send.
You can write a message to us with an explanation or your ticket number in case you do have an open support ticket.
- Thunderbird
Coming soon! - Webmail
Select the mail you like to forward. Click on the smal arrow on the right of "Forward" and select "Forward as attachment".
You will now get a new message with the original as an attachment. Insert the address "abuse@nordhost.no" and push send.
You can write a message to us with an explanation or your ticket number in case you do have an open support ticket.
- iPhone/iPad
Unfortunately, it is not possible to forward an email as an attachment in the standard Mail application on iOS devices.
You might use webmail on your phone to forward the mail as an attachement.
If you do know any application this is possible in, please give us a hint.
Contact us if you need help or have any questions!